Understanding the role of customer incivility and supervisor monitoring in the relationship between customer orientation and frontline employees' emotional exhaustion
- Creator: Xie, Fang , Zhang, Xufan , Ye, Jing , Zhou, Lulu , Zhang, Wenjian , Tian, Feng
- Resource Type: journal article
- Date: 2023
Using an age-based lens to test the antecedents of value in retail
- Creator: Dean, Alison M. , Rolland, Sylvie E.
- Resource Type: journal article
- Date: 2012
The impact of customer orientation and knowledge sharing on the relationship between entrepreneurial orientation and firm performance of cosmetic manufactureres in China
- Creator: Tan, Allen Ma Yu
- Resource Type: thesis
- Date: 2011
Enhancing value for Chinese shoppers: the contribution of store and customer characteristics
- Creator: Wong, Amy , Dean, Alison
- Resource Type: journal article
- Date: 2009
Enhancing value for Chinese shoppers: store and customer characteristics
- Creator: Wong, Amy , Dean, Alison
- Resource Type: conference paper
- Date: 2006